Welcome to Atreides
Technology Partner for you Business Needs
Consultancy
We believe in fully understand your unique business and expectation of all stakeholders, in order to assist your organization to define and align strategies, KPIs, ROIs, Business Goal and Roadmap READ MOREImplementation
service
We provide a complete secured and protective implementation that ensures your solutions are running at peak efficiency and capacity. Before actual on-site installation and implementation, a simulative set-up of your system or application will be created and preliminarily tested to mitigate risk against any imminent disruption. READ MORE
INTEGRATION
SERVICE
Our dedicated team of technical professionals have more than 20-year experience handling different contact center platform integration. we familiarise traditional TDM PBX integration; CTI integration; ODBC, JDBC database (Oracle, MS SQL etc); Web technologies integration (.Net, Java, web services);
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SERVICE
We understand the complexity of your business requirement, that’s why Our in-depth experienced in-house programming team can tailor and customise solutions of your application to create a dynamic synergy that enhances your entire business operation and meet your business objectives.
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service
we have certified technical professionals with extensive experience and expertise for your solution consulting, design, architecture, planning, delivery, maintenance and much more READ MORE
SUPPORT SERVICE
Our experienced engineering services team helps you to maintain higher availability of your system and application with integrated maintenance; Better results from better skilled engineers, we are confident to provide you the highest level of proactive support through High Availability, monitoring and regular maintenance programmes.
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Unified Communication
We transform the traditional workplace into a productive workspace that moves with you. Working together, people can achieve extraordinary things. Improve collaboration with technology that empowers people to engage and innovate — anywhere, on any device.
LEARN MORECollaboration
Voice, video conferencing, instant messaging and mobility applications are increasingly being adopted by organisations throughout the world. We can help you develop one integrated experience with one point of contact, so your business operates with optimised efficiency and reliability.
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Contact Centre
Today we segment targets by industry & Persona. By adding the contact centre type to our segmentation, we can help to make it specific, relevant and make it personal. We have in-depth experience with different types of contact centres, and help our customers to manage challenges and pain points across not only their industry, & contact centre type, but also their specific roles.
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In 2004, we have developed a set of customised packages of applications as complementary solution for your existing system. We understand the complexity and dynamics of your business and strives to add value of our expertise through customisation and standard applications designed to suit your unique business requirement.
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